Privacy policy
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1. Controller
SerinIX Inc.
Address: to be published
Contact email: to be published
2. What we collect
When you submit the request form we process: full name, work email, company, country, number of FortiGate devices, the service you are interested in, your message and your consent. For security and abuse prevention we also store your IP address, browser user-agent, the referring page and campaign parameters (UTM) present in the page address.
We do not use advertising or tracking cookies. Visit statistics are collected with Cloudflare Web Analytics, which does not use cookies or fingerprinting. We count anonymous interaction events (for example, clicks on call-to-action buttons) without personal data.
3. Purpose and legal basis
We use form data to answer your request, prepare the FortiGate Health Check and arrange a call — steps taken at your request before a possible contract (GDPR Art. 6(1)(b)) and based on your consent (Art. 6(1)(a)). Technical data is processed on the basis of our legitimate interest in operating a secure website (Art. 6(1)(f)). For Swiss residents the Federal Act on Data Protection (revFADP) applies accordingly; for Ukrainian residents, the Law of Ukraine “On Personal Data Protection”.
4. Recipients and processors
- Hosting: hosting provider — to be published.
- Cloudflare, Inc. — content delivery, DDoS protection, Turnstile anti-spam check and cookie-less Web Analytics.
- Our email provider, to deliver notifications about your request.
Some processors may process data outside the EEA/Switzerland on the basis of adequacy decisions or standard contractual clauses.
5. Retention
We keep your request data as long as necessary to handle your request and any resulting business relationship.
6. Your rights
You may request access, rectification, erasure, restriction, data portability and object to processing, and you may withdraw consent at any time with effect for the future. Write to the contact address above. You also have the right to lodge a complaint with a supervisory authority.